Refund policy

We want you to be happy with your purchase. If you're not completely satisfied, we're here to help.

Returns

Items may be returned within 14 days of delivery.

To be eligible for a return, items must:

Be unworn, unwashed, and unused.
Have all original tags attached.
Be in their original packaging, if applicable.
Be free of stains, odors, pet hair, or other signs of wear.

Items that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

The following items are final sale and cannot be returned:

Gift cards
Sale or clearance items (unless otherwise stated)
Customized or made-to-order products
Items marked "Final Sale"

Return Process

To start a return, please contact our customer support team with your order number and reason for the return.

Once your return request is approved, you'll receive instructions on where to send your item.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds

After we receive and inspect your return, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable.

Exchanges

We currently offer exchanges for items that arrive damaged, defective, or incorrect. If you need a different size or color, please initiate a return and place a new order, subject to availability.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.